A trusted solution for leading MSPs.

Rooted in Expertise and Experience

The UK’s leading managed service providers have incredible reputations – and for good reason.

They dedicate themselves to helping businesses build and maintain the critical infrastructure that’s needed to achieve great things. But who’s there to support managed service providers themselves? We are.

Plexa team collaborating on MSP marketing strategies

And that’s exactly why Plexa was launched.

Realising the gap between what MSPs need to best support their clients, and the level of support available, expert creatives Paul and Steve came together to transform the industry, enhance support for MSPs, and really make a difference.

Where others have tried – and failed – Plexa is going from strength to strength. Why? Because we dare to be different. By working with just a small number of ambitious and growing MSPs, we ensure we’re able to dedicate the time, energy, and effort to provide a truly personalised experience.

Meet your team.

Together, we’ll redefine what it means to thrive in the world of IT services.

Paul Charnock, Business Strategy & Client Services Director at Plexa

Paul Charnock

Business Strategy & Client Services Director

Customer service and experiences are Paul’s primary goals. Dedicated to meeting the needs of customers, he always puts them first. Detail-oriented and dedicated, he is committed to excellence. His strong relationships with people mean he can be counted on for all their needs.

When he’s not working, you’ll usually find him either walking up a down a golf course looking for a ball, bobbing up and down on a surf board like a seal in distress.

Steve Pailing, Branding Director at Plexa

Steve Pailing

Branding director

With a long background honing his skills in the design and print industry, creating everything from logos to brochures, Steve knows just how much work goes into building a business.

When he’s not working, you’ll usually find him tacking around the UK rivers in a sailing boat, hitting 90mph serves on the Tennis court or crashing out some tunes on the 6 string!

Emily Marshall, Creative Director at Plexa

Emily Marshall

Creative director

Born in Manchester, she has a deep connection to the city where she was born and raised. She has six years of experience in the industry, specialising in branding, complex web development, and creative campaign execution.

Her passion for web design has always been a driving force in her career. Through her extensive expertise in end-to-end web builds, she is able to meticulously craft websites that are tailored to your specific requirements, with a focus on attention to detail and precision.

Don’t just take our word for it.

See what our clients have to say about us